Pick a bundle.
Pay only for overflow.
Every tier ships with a generous monthly bundle of loan applications, eKYC, CTOS pulls, OCR, WhatsApp + disbursements. Anything beyond your bundle bills at flat per-action rates with cache, batch + volume discounts stacked.
Care
Loan management only — no origination on Bolehlah.
- WhatsApp Member Care (24/7 AI)
- 5,000 messages/mo bundled
- 200 OCR docs/mo
- Repayment reminders + collection nudges
- Member portal in en/ms/zh
Origination
Care + full loan origination engine. Most lenders start here.
- 50 loan applications/mo
- 50 eKYC face-matches/mo
- 200 CTOS pulls/mo
- 100 disbursements/mo
- AKAD signing + cost disclosure
- Sales Officer marketplace included
Pro
Multi-branch lenders + finance companies at scale.
- 500 loan applications/mo
- 500 eKYC + 5,000 CTOS/mo
- 1,000 disbursements/mo
- Multi-officer + role-based access
- Branch-level cost centres + reporting
- Priority support + dedicated CSM
Enterprise
Single-tenant cluster, BYO-cloud, custom SLAs.
- Single-tenant cluster (your VPC or ours)
- BYO-KMS for at-rest encryption
- Pure consumption — no bundle bookkeeping
- Custom SLAs (99.95% uptime, 24/7 hotline)
- Iron Mountain code escrow included
- BNM TRMG audit support
All prices in MYR, exclusive of SST. Founding 50 rate locks for the lifetime of your subscription on the same tier.
Overage rates — flat per action
When your monthly bundle is exhausted, additional actions bill at these rates. No surge pricing, no hidden multipliers, no per-seat fees.
| Action | Rate | Bundle field |
|---|---|---|
| Loan application | RM 5.00 | loanApplications |
| eKYC face-match | RM 3.00 | eKyc |
| CTOS pull | RM 1.50 | ctosPulls |
| Disbursement | RM 2.00 | disbursements |
| OCR document | RM 0.30 | ocrDocuments |
| Bank API call | RM 0.50 | bankApiCalls |
| WhatsApp message | RM 0.05 | whatsappMessages |
| Officer-bot turn | RM 0.10 | always meters |
Three discount levers, stacked.
The same overage that costs you the headline rate gets cheaper the smarter you run your book. We apply all three discounts in sequence — every month, automatically.
Returning-borrower cache — 80% off
Loan applications + eKYC for borrowers who already exist in your book are billed at 20% of standard. We reuse the prior eKYC + credit data instead of running it fresh.
Batch operations — 50% off
Bulk-flagged events (overnight WhatsApp blasts, scheduled OCR, monthly bulk reminders) qualify for the batch lane — 50% of real-time rate.
Volume tiers — up to 40% off
Once monthly overage hits 1,000 actions you get 25% off the overage subtotal; at 10,000+ it jumps to 40%. Stacks on top of cache + batch.
Estimate your monthly bill
Enter your expected monthly volume. The calculator runs the same engine that generates your real invoice each month — bundle burn-down, then API overage, with all three discounts stacked.
FAQ
- What happens if I exceed my monthly bundle?
Nothing breaks — Bolehlah keeps running. Each action beyond your bundle is metered at the rates above and added to next month’s invoice. Cache, batch + volume discounts apply automatically.
- Is the Founding 50 rate really locked for life?
Yes. As long as your subscription stays continuous on the same tier, your rate stays at 50% off. If you upgrade, you keep the Founding 50 discount on the new tier’s rate too.
- Why does Care have zero loan applications + eKYC + CTOS?
Care is for lenders who originate elsewhere — direct in-branch, via another LOS, or through a koperasi network — and want Bolehlah to handle the post-disbursement member-care + WhatsApp + reminders. To originate on Bolehlah, choose Origination or Pro.
- Do unused bundle units roll over?
Bundles reset monthly. We deliberately don’t roll over — if you’re consistently under, downgrade and pocket the savings. If you’re consistently over, upgrade and the bundle saves more than the price gap.
- Are there setup fees or per-officer seat fees?
No setup fee on Care, Origination + Pro. No per-seat fees on any tier — add as many officers as your tier supports. Enterprise setup is negotiated case-by-case (typical RM 30k–80k).
- What about SST?
All prices are exclusive of SST (currently 8% for digital services to Malaysian businesses). Invoices itemise the SST line so your finance team can claim it against output tax.
Lock your Founding 50 rate.
Slots disappear in real time as koperasi + lenders sign up. Once it’s closed, it’s closed.